One Stop Shops

Tower Hamlets Council's One Stop Shops offer face-to-face contact and provide information and support with accessing all of the council's services.

The most popular services are Housing and Council Tax Benefits, housing provided by Tower Hamlets Homes, Council Tax, social services and parking. There are regular surgeries offering advice on pensions, debt and other services available in Tower Hamlets - please ask at one of the shops for details.

The One Stop Shops are open 6 days a week at various locations in Tower Hamlets:

  • Bethnal Green One Stop Shop - 1 Rushmead
    Bow & North Poplar One Stop Shop - 1 Ewart Place
    South Poplar One Stop Shop - 15 Market Square 
  • Stepney & Wapping One Stop Shop - 260 Commercial Rd 
  • Opening times are: 9.00am - doors close 4.30pm Monday - Friday (except the last Wednesday of every month 10am and 4.30pm) 9.00am - doors close 12.30pm Saturday (Bethnal Green and Stepney & Wapping One Stop Shops only) Closed on Bank Holidays

Who to contact

020 7364 5020

Where to go

Venue address
Tower Hamlets Town Hall, Mulberry Place, 5 Clove Crescent
E14 2BG

Journey Planner

Address: Tower Hamlets Town Hall, Mulberry Place, 5 Clove Crescent  Blackwall  London