Tower Hamlets Parent Partnership Service (Parents Advice Centre) provides the following services for parents of children with special educational needs and disabilities

• Telephone Advice Line Monday – Friday 9.00 am – 5.00 pm
• Drop-In service every Tuesday and Friday 9.30 am – 3.00 pm
• Expert advice and guidance about Special Educational needs (SEN) and the assessment process
• Help in writing down views about your child’s special educational needs
• Support preparing for meetings such as Annual Reviews. Our staff can go along with you if necessary
• Help resolving any difficulties that arise relating to the assessment or the support your child receives
• Mediation and disagreement resolution on all SEN related issues
• Advice and support with appeals if your child has SEN and is excluded from school
• A range of information on SEN related issues and topics
• Advice by email or letter
• Access to variety of PAC led parent support/information groups i.e. Epilepsy, ADHD, Bengali etc.
• Information leaflets for collection or post
• One-to-one case workers are allocated if ongoing case work is needed
• Advice sessions from an Educational Psychologist (appointments based)

Who to contact

Telephone

020 7364 6489

Email

pac@towerhamlets.gov.uk

Website

https://www.towerhamlets.gov.uk/lgnl/education_and_learning/parental_support/parents_advice_centre_pac.aspx 

Where to go

Venue address

30 Greatorex Street
London

Postcode

E1 5NP