The Tower Hamlets Advocacy & Interpreting Service is a free and confidential service aimed at ensuring everyone within the Borough has equal access to primary healthcare through the provision of bilingual advocacy, interpreting, translation and telephone interpreting services.

The service is staffed by a team of trained health advocates, all of whom have tested experience and awareness of barriers that affect good access to health care. Trained staff speak a variety of languages, including:

Bengali/Sylheti
Somali
Chinese (Mandarin and Cantonese)
Turkish
French
Vietnamese
Polish
Russian
Spanish
Urdu
Hindi
Gujarati
Punjabi

We also provide other languages including British Sign Language (BSL)

The Tower Hamlets Advocacy and Interpreting Service (THAIS) is a free and confidential service for anyone requiring healthcare, who is registered with one of our 36 partner GP practices plus a small group of additional organisations.

Who to contact

Telephone

020 3950 5699

Website

https://www.gpcaregroup.org/section/455/Services/page/eb745e07-85ab-4cee-bc8f-c880ad400a95/Advocacy-Interpreting 

Where to go

Venue address

2nd Floor, Main Building, Mile End Hospital Bancroft Road
London

Postcode

E1 4DG

When is it on?

Date & Time Information

9am to 5pm, Monday to Friday

Other details

Referral required?

Yes

Who can make a referral?

Self-referral and all primary care professionals in Tower Hamlets. There is no charge for using the assistance of an advocate or an interpreter.