Welfare Advice

We offer advice, information and support on a wide range of welfare and benefits issues to residents living in Tower Hamlets who have experienced mental health difficulties. 

This service operates via appointments only. If your issue requires urgent attention, the advisor will do their utmost to provide an initial assessment of your issue. This may take place over the phone. We can arrange for an interpreter to be present however prior notice needs to be given. 

We offer the following: 

  • information and advice
  • one to one support
  • form filling
  • appeals and representations (Tower Hamlets only)
  • debt issues
  • income maximisation
  • housing benefit and arrears
  • freedom passes
  • loan and grant applications


Who to contact

020 7510 1081

Where to go

Name of venue
Open House
E3 4DA

When is it on?

Date & Time Information
10am to 5.30pm, Monday to Friday. Welfare Rights 10am to 5pm, Monday and Wednesday

Other details

Referral required?
Who can make a referral?
Any professional including CMHTs, hospital, carer and self-referral