Citizens Advice Tower Hamlets

Free, confidential advice services are provided by local voluntary organisations at their offices and at outreach centres across the borough.

Drop-in advice
Monday, Tuesday and Wednesday from 9.30 am.

There is a large demand for our services so please arrive early (Often, all tickets are allocated at 9.30am). We will see you on a first come, first served basis.

Information from reception
Monday to Friday 9.30 am to 5.00 pm.

Our receptionists have a wide range of information available.

Book Appointment
You can book and appointment, if you are:

Registered with GP or Health Centre in Tower Hamlets (Advice support is present in 17 practices)
Dialysis Patient at Royal London Hospital
Patient at Mile End Hospital
In need of help to claim Universal Credit
In need of help to apply for EU Settlement Scheme for Settled or Pre-Settled status.
In need of help to make a claim to the Windrush Compensation Scheme.

A tenant of:

London & Quadrant Housing Association (L&Q)
East Thames Housing Association
Tower Hamlets Homes
Telephone advice sessions
Monday to Friday 10 am to 4.00 pm.

Call 0344 826 9699 and speak to a Citizens Advice adviser in Tower Hamlets. (Calls to this number will cost the same as calls to a landline number).

Specialist welfare benefits advice
Citizens Advice Tower Hamlets, 32 Greatorex Street, London E1 5NP.
Monday to Friday 9.30 am to 5.00 pm (Pre-booked appointments only).

You must book an appointment at a drop in session or via the telephone advice line above.

Advice Services at the Idea Store Chrisp Street

1 Vesey Path, East India Dock Road E14 6BT.
Tuesdays, 1:00pm 5:00pm
Thursdays, 10.00am – 1:00pm


Who to contact

0207 247 1050

Where to go

Name of venue
Citizens Advice Bureau
Venue address
32 Greatorex street
E1 5NP

Other details

No Cost
Who can use this service?
All residents of Tower Hamlets
Referral required?
Referral and availability notes

Appointments: Thursdays and Friday (Pre booked appointments only)



Drop in : Mondays , Tuesday and Wednesdays 9.30am-5.00pm First come first serve. 



Telephone Advice: Mon-Friday 10.00am-5.00pm (0344 826 9699)


Journey Planner

Address: 32  Greatorex street  London